SHIPPING POLICY

Last Updated: October 2025

At Vapepie, we’re committed to getting your favorite vape products delivered quickly and safely — whether you’re in the United States, Europe, Canada, or Australia. Below you’ll find all the details about our shipping times, warehouses, order processing, and tracking.

🏭 Where We Ship From

We operate multiple warehouses to ensure faster delivery times for our customers worldwide:

• U.S. Warehouse (California) 🇺🇸 — Local stock for U.S. customers

• Germany Warehouse (Europe) 🇩🇪 — Fast delivery across EU regions

• International Warehouse (China) 🌏 — Ships globally to Canada, Australia & other regions

💡 Tip: For the fastest delivery (3–5 days), choose items marked “U.S. Warehouse” or “Germany Warehouse.”

⏱️ Estimated Delivery Times

All orders are processed and shipped within 48 hours (excluding weekends & holidays).

📦 Order Processing

• Orders placed before 3:00 PM (PDT) will be shipped the same or next business day.

• Orders placed during weekends or holidays will be processed the following business day.

• You’ll receive a shipping confirmation email with tracking details once your package leaves our warehouse.

🔍 Tracking Your Order

After your order is shipped, you’ll receive a tracking number via email.
You can track your shipment anytime at:
👉 https://www.vapepieonline.com/tracking

Tracking updates may take 24–48 hours to appear after dispatch.

📬 Shipping Costs

• Free U.S. shipping on orders over $59.99 (before tax).

• Flat rate shipping fees may apply to international orders, depending on your region and selected courier.

• Taxes are included for most international deliveries.

🚫 Shipping Restrictions

Due to local regulations, some countries or regions may restrict vape imports.
If your country is not listed at checkout, it means we currently do not support delivery there.

Please check your local vape import policies before ordering. Vapepie is not responsible for customs delays or refusals caused by local authorities.

💳 Customs, Duties & Taxes

For international orders:

• Taxes are included in product pricing (no surprise fees at checkout).

• In rare cases, your local customs office may charge an additional import duty — these are the buyer’s responsibility.

💡 Order Delays

Delays can sometimes occur due to:

• High demand or restock periods

• Customs inspections (for international orders)

• Incorrect or incomplete shipping address

If your order hasn’t arrived after the expected delivery window, please contact VapePie Customer Service (After-Sales Support) [email protected] with your order number — our team will assist you immediately.

🔒 Secure & Discreet Packaging

All packages are shipped in plain, discreet packaging for your privacy.
Your personal and payment information is protected by SSL encryption and AES-256 security.

📞 Need Help?

If you have any questions about your order or shipping, please reach out:
📧 VapePie Customer Service (After-Sales Support) Email: [email protected]
🌐 Website: www.vapepieonline.com